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Delivery & Returns Information

Aboutthatlife.co.uk delivers throughout the UK and to the following overseas destinations: Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, India, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates and the United States of America.


Delivery options available on Aboutthatlife.co.uk:

Our UK delivery options are as follows:

  • Premium delivery costs £4.95 and will be delivered in 2-3 working days.
  • Standard Delivery costs £ 3.95 and will be delivered in 4-5 working days
  • Unfortunately we do not offer a Same Day delivery service at this time.
  • Free delivery on orders over £100 to all UK Customers
  • Additional costs for extra items in your basket may occur Due to size and weight variations

Orders going outside the UK can take up to 14 working days for delivery.

Please allow stated delivery time before making contact with Our Customer Service representatives. When contacting us, please have your PayPal unique transaction ID number and the date the order was placed to hand.

 

Returns:

Unwanted goods may be returned for a refund. Please return them in their original condition, unused (with their original packaging), with all labels and garment tags still attached within 14 days of receipt of your goods using the Returns Form provided.

Please ensure you return all goods to us in their original packaging as the goods are second hand without the packaging and we may not therefore be able to exchange them voluntarily. Please see our terms and conditions for our full returns policy.

Returning a product for exchange/refund

You need to inform us if you wish to return your goods. Please email: returns@about-that-life.co.uk

Please include a note inside the parcel with the name of the person who placed the order and the date the order was placed, your PayPal transaction ID number, the item description and what size you want the item exchanged to and then the return address you want the parcel to be shipped to.

We aim to process your returned parcel within 72 hours upon receipt. Although we may process your refund within 48 hours, the amount may not appear on your credit card or bank statement for 5 to 7 working days, depending on how quickly your credit card company or bank do this for you.

Aboutthatlife offers a range of delivery options to suit your needs. All deliveries will require a signature.

FREE SHIPPING ON ALL UK ORDERS OVER £100 - FREE SHIPPING ON ALL UK ORDERS OVER £100 Dismiss